For our clients to transact quickly and efficiently with us, Primar has developed its own operating platform and applied new digital technology, in addition to our 24/7 telephone hotline.

Primar’s bespoke software platform, in place since 1993, is under a regime of constant improvement and development by Primar technology arm, Interactive.

The platform supports efficient management of claims, repairs, and other activity and enables full reporting for clients on fleet trends in driver behaviour, repair costs, journey analysis and cost control.

Our accredited network of repairers and other service providers also uses the platform which enables Primar to better serve our clients needs.

Interactive has also developed clever, simple and responsive digital technology to streamline and make contact with Primar easier and faster for our clients. This includes:

  • DriverCare Mobile apps
  • on-line claims reporting
  • 24/7 teleclaim services
  • live, on-line client reporting

Copyright Primar Group 2019